3. February 2021

Wins AI automation contract within public sector

Elop’s AI business unit Simplifai has made an important strategic breakthrough in the Norwegian public sector, which is Norway’s largest purchaser of goods and services.

Simplifai has won a contract to develop an AI based solution to automate email archiving, for the National Archives Services of Norway (NASN).

NASN’s aims to use Simplifai’s AI technology to boost efficiency and eliminate the need for manual email archiving by 2025. The Norwegian public sector receives hundreds of millions of emails annually yet currently less than 2% is being archived.

“Developing a standardized free-text archiving tool based on our Digital Employee technology together with NASN, being the norm-setting organization for archiving for the public sector in Norway, creates the possibility for a nationwide standard archiving tool. This could be the start of major efficiency gains in the public sector, says Daniel Kohn, Chief Commercial Officer in Simplifai.

Automatic archiving is a complex area to tackle due to the free-text nature of written communication, privacy concerns and regulatory requirements. Creating a solution for intelligent and automated archiving will increase work efficiency and quality for the public archives, as well as facilitating transparency in public sector. AI can be used to identify private and sensitive information, categorize for archiving, and simplify document search.

The contract was won in a competitive bid through the brand new StartOff tendering process, created by The Norwegian Agency for Public and Financial Management (DFØ). Starting with NASN as a pilot customer, this contract lays the foundation for developing a commercially available solution for customers within the broader public and private sector.

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